Number of Volumes 13
Number of Issues 53
Number of Articles 514
Number of Contributors 1,241
Article View 1,193,023
PDF Download 1,178,837
View Per Article 2321.06
PDF Download Per Article 2293.46
Number of Submissions 2,809
Rejected Submissions 1,555
Reject Rate 55
Accepted Submissions 240
Acceptance Rate 9
Time to Accept (Days) 183
Number of Indexing Databases 18
Number of Reviewers 178

Journal of Information Technology Management (JITM) is open access and a peer-reviewed quarterly journal devoted to the field of IT Management with the aim of developing administration knowledge, identifying the management problems in organizations and presenting the solutions. The submitted papers will be published after a special review as well as the approval of the editorial board.The journal was established by the Faculty of Management, the University of Tehran in 2009. The honorable professors and researchers are highly appreciated if they visit this site, register, submit and set up their papers based on authors' guidelines. Therefore, visiting in person or calling the journal office are not recommended, so all connections with authors and honorable reviewers are done through the website.


“This journal is following of Committee on Publication Ethics (COPE) and complies with the highest ethical standards in accordance with ethical laws”


Call for Papers

1. Special Issue on Security and Resource Management challenges for Internet of Things 

2. Special Issue on Deep Learning Techniques for Marketing and Finance.

3. Special Issue on Industry Internet of Things (IIoT) with security compliances, concerns and application areas 

 4. Special Issue on The business value of Blockchain, challenges, and perspectives

 5. AI based Big Earth Data intelligence for sustainable environment

6. Digital Twin Enabled Neural Networks Architecture Management for Sustainable Computing

7. Green IoT for Energy resource management




Current Issue: Volume 13, Issue 3, 2021, Pages 1-195 

1. A Study to Determinants of Risk Management and Prevention in Credit Card Business in Commercial Banks

Pages 1-15


GholamReza Zandi; Rezvan Torabi; Liu Han Min; Ananda Devan Sivalingam; Tan Teck Khong

2. Customer’s Satisfaction via Online Shopping Environment: The Case of China

Pages 16-32


GholamReza Zandi; Rezvan Torabi; Mohammad Amin Mohammad; Xu Yi Dan

4. Does the Support System Mediate the Relationship between University Roles and Entrepreneurial Intentions among University Students?

Pages 41-54


Mohd Farid Shamsudin; Mohd Nasir Alias; Zawiah Abdul Majid; GholamReza Zandi; Mohammad Amin Mohammad

5. Effect of Service Recovery towards Customer Satisfaction in Banking Industry

Pages 55-69


Mohd Farid Mohamad Yazid; Mohd Fikri Ishak; Che Rosmawati Che Mat; Aeshah Mohd Ali; Zulkifli Saidun

6. Factors Influencing the Use of E-Wallet among Millennium Tourist

Pages 70-81


Sharina Osman; Norhayati Jabaruddin; Aisya Suria Zon; Amir Aizzat Jifridin; Anis Khalidah Zolkepli

7. Gauging Customer Expectation Over Mobile Cellular Services In Malaysia

Pages 82-98


Mohd Farid Mohamad Yazid; Mohd Fikri Ishak; Anis Abd Razak; Aeshah Mohd Ali; Sanusi Abdul Manaf

9. Factors Affecting Mobile Banking Adoption

Pages 116-125


Chew Chu Chee; Rosli Mahmood; Azizan Mohamed-Isa

12. The Impact of COVID-19 Crisis upon the Effectiveness of E-learning in Higher Education Institution

Pages 160-177


Sharina Osman; Muna Norkhairunnisak Ustadi; Hanna Kamila Zahrol Kamar; Nur Hasliza Johari; Nur ‘Amirah Ismail

Publication Information


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