Journal of Information Technology Management

Keywords = Customer relationship management

Number of Articles: 4

The Impact of Business Intelligence (BI) Competence on Customer Relationship Management (CRM) Process: An Empirical Investigation of the Banking Industry

Volume 10, Issue 1, 2018, Pages 209-234

Ali Mortezaei, Mohamad Sadegh Sangari, Salman Nazari-Shirkouhi, Jafar Razmi

Volume 6, Issue 4, Winter 2015, Pages 607-628

Masoud Khoshheykal, Navid Nezafati

Volume 5, Issue 3, Autumn 2013, Pages 63-82

Narges Rezaei-Malek, Reza Radfar

Volume 3, Issue 9, Winter 2012, Pages 163-189

Mahdi Shami Zanjani, Fatemeh Najafloo

Volume 18 (2026)

Volume 17 (2025)

Volume 16 (2024)

Volume 15 (2023)

Volume 14 (2022)

Volume 13 (2021)

Volume 12 (2020)

Volume 11 (2019)

Volume 10 (2018)

Volume 9 (2017)

Volume 8 (2016)

Volume 7 (2015)

Volume 6 (2014)

Volume 5 (2013)

Volume 4 (2012)

Volume 3 (2011)

Volume 2 (2010)

Volume 1 (2009)