Volume & Issue: Volume 4, Issue 11, July 2012, Pages 1-200 (مدیریت فناوری اطلاعات) 
The Effect of Electronic Services Quality on Trust-Building in Online Customers of Tehran’s Brokerage Firms

Pages 47-68


Ali Asghar Sajedi Far; Mohammad Rahim Esfidani; Mohammad Hosein Vahdatzad; Meysam Mahmoudi Azar

Effective Factors in Adoption of Electronic Banking by Customers (Saman Bank)

Pages 155-174


Mozhdeh Hashemian; Mohammad Taghi Isaai; Fattah Mikaeili; Mohsen Tabatabaie

Change Management in Business Processes

Pages 175-195


Maryam Yarmohammadi; Ali Moeini; Kambiz Badie