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Journal of Information Technology Management
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Volume Volume 10 (2018)
Issue Issue 2
Summer 2018, Page 259-389
Issue Issue 1
Spring 2018, Page 1-258
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Hamidizadeh, A., Tahmasebi, R., zarean Shirvan Deh, A. (2018). Identifying Functions of Online Community of Practice. Journal of Information Technology Management, 10(1), 1-22. doi: 10.22059/jitm.2017.236658.2079
Ali Hamidizadeh; Reza Tahmasebi; Atefeh zarean Shirvan Deh. "Identifying Functions of Online Community of Practice". Journal of Information Technology Management, 10, 1, 2018, 1-22. doi: 10.22059/jitm.2017.236658.2079
Hamidizadeh, A., Tahmasebi, R., zarean Shirvan Deh, A. (2018). 'Identifying Functions of Online Community of Practice', Journal of Information Technology Management, 10(1), pp. 1-22. doi: 10.22059/jitm.2017.236658.2079
Hamidizadeh, A., Tahmasebi, R., zarean Shirvan Deh, A. Identifying Functions of Online Community of Practice. Journal of Information Technology Management, 2018; 10(1): 1-22. doi: 10.22059/jitm.2017.236658.2079

Identifying Functions of Online Community of Practice

Article 1, Volume 10, Issue 1, Spring 2018, Page 1-22  XML PDF (389.5 K)
Document Type: Research Paper
DOI: 10.22059/jitm.2017.236658.2079
Authors
Ali Hamidizadeh email 1; Reza Tahmasebi2; Atefeh zarean Shirvan Deh3
1Assistant Prof. in Public Administration, Farabi Campus University of Tehran, Qom, Iran
2Assistant Prof. in Human Resources Management, Farabi Campus University of Tehran, Qom, Iran
3MS.c. in Public Administration, Farabi Campus University of Tehran, Qom, Iran
Abstract
Nowadays, there is a growing trend in the constitution of community of practice (COP) through cell phone communication software. So, studies about COP and its functions seem necessary. In this research, the positive functions of COP have been identified through theme analysis, and then the identified functions have been categorized using exploratory factor analysis. This research has been done in two phases using mixed-method approach. In the qualitative phase, library resources and in the quantitative phase, researcher-made questionnaire were used. In addition, in the qualitative phase, the functions were identified through literature review. The statistical population of the quantitative phase includes employees of public organizations and private firms who are a member of any groups, consisting of their colleagues, on their cell phones using social communication software such as: Telegram, WhatsApp, and Viber. Purposive sampling was used to select the groups and the individuals. 446 individuals, within 19 groups, filled out the questionnaire. 38 main themes have been identified and divided into 6 categories of innovation and problem solving, information and knowledge exchange, collective identity, knowledge ability, continual development, gain and create value.
Keywords
Communication Software; Community of Practice; exploratory factor analysis; Knowledge Management; Theme Analysis
Main Subjects
The impact and significance of Emerging Information Technologies
Article Title [Persian]
شناسایی کارکردهای انجمن‌های خبرگی آنلاین
Authors [Persian]
علی حمیدی زاده1; رضا طهماسبی2; عاطفه زارعان شیروان ده3
1استادیار مدیریت دولتی،دانشکدۀ مدیریت و حسابداری، پردیس فارابی دانشگاه تهران،قم، ایران
2استادیار مدیریت دولتی، دانشکدۀ مدیریت و حسابداری، پردیس فارابی دانشگاه تهران،قم، ایران
3کارشناسی ارشد مدیریت دولتی، دانشکدۀ مدیریت و حسابداری، پردیس فارابی دانشگاه تهران، قم،ایران
Abstract [Persian]
امروزه تشکیل انجمن­های خبرگی از طریق نرم­افزارهای ارتباطی موبایلی بیشتر شده، از این رو به مطالعه در این زمینه و کارکردهای آن توجه می‌شود. این پژوهش ضمن شناسایی کارکردهای مثبتِ انجمن­های خبرگی از طریق تکنیک تحلیل تم، با استفاده از تحلیل عاملی اکتشافی به دسته­بندی آنها پرداخته است. پژوهش به روش آمیخته از نوع متوالی ـ کیفی، کمی انجام شده است. در بخش کیفی از منابع کتابخانه­ای و در بخش کمی از پرسشنامۀ محقق ساخته استفاده شده است. در بخش کیفی، کارکردها از طریق مرور مبانی نظری، احصا شده‌اند. جامعۀ آماری بخش کمی را افراد شاغل در سازمان­های دولتی و شرکت­های خصوصی تشکیل می‎دهد که از طریق نرم­افزارهای ارتباطی نظیر وایبر، واتس­آپ و تلگرام در گروه‌های ایجادشده در گوشی­های همراه خود با همکاران عضو هستند. همچنین روش نمونه­گیری این بخش، در دو مرحلۀ انتخاب گروه‌ها و انتخاب افراد، هدفمند است. 446 نفر در قالب 19 گروهِ نمونه، به پرسشنامه پاسخ داده­اند. 38 تم اصلی شناسایی شد که در شش دستۀ نوآوری و حل مسئله، مبادلۀ دانش و اطلاعات، هویت جمعی، دانشگری، توسعۀ مستمر، کسب و خلق ارزش جا گرفته­اند.
Keywords [Persian]
انجمن خبرگی، تحلیل تم، تحلیل عاملی اکتشافی، مدیریت دانش، نرم‌افزار ارتباطی
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