Journal of Information Technology Management

Journal of Information Technology Management

Author = Mohd Farid Shamsudin
Number of Articles: 6

The Influence of Social Media Marketing Activities on Purchase Intention: A Study of the E-Commerce Industry

Volume 16, Issue 1, 2024, Pages 201-216

10.22059/jitm.2024.96672

Affendy Abu Hassim, Mohd Farid Shamsudin, GholamReza Zandi, Nasution Ismail

Managing Customer Trust and Satisfaction on Chatbots in the Retail Industry

Volume 16, Issue 1, 2024, Pages 217-236

10.22059/jitm.2024.96692

Mohd Farid Shamsudin, Affendy Abu Hassim, GholamReza Zandi, Siti Aisyah Esa

Understanding Customer Satisfaction of Chatbots Service and System Quality in Banking Services

Volume 15, Special Issue, 2023, Pages 142-152

10.22059/jitm.2022.89417

Suraya Zainol, Mohd Farid Shamsudin, Sallaudin Hassan, Nor Azila Mohd Noor

Does the Support System Mediate the Relationship between University Roles and Entrepreneurial Intentions among University Students?

Volume 13, Issue 3, 2021, Pages 41-54

10.22059/jitm.2021.83112

Mohd Farid Shamsudin, Mohd Nasir Alias, Zawiah Abdul Majid, GholamReza Zandi, Mohammad Amin Mohammad