Continued Usage of E-Learning: A Systematic Literature Review

Document Type : Research Paper


1 Azman Hashim International Business School, University Technology Malaysia, Johor Bahru, Malaysia; Sriwijaya University, Faculty of Computer Science, Palembang, Indonesia.

2 Azman Hashim International Business School, University Technology Malaysia, Johor Bahru, Malaysia.

3 Sriwijaya University, Faculty of Computer Science, Palembang, Indonesia.


During the COVID-19 pandemic, the usage of e-learning systems became the main challenge for many universities. E-learning has risen as cutting-edge method for promoting learning delivery. To ensure productive use, it is important to continue using e-learning. Numerous studies have shown that continued usage by the user is the indicator of success in e-learning, and in recent years, research on continued use of e-learning is being explored at a higher level than before. However, to date, there have been no attempts to systematically analyse these studies in order to provide researchers and practitioners with a picture of the current state of continued usage of e-learning.
The aim of this research is to provide an in-depth look at the theory of continued use information systems in e-learning context. In this study, we used a systematic review approach to collect, evaluate, and synthesize data on the accuracy and value of previous articles published in digital databases between 2009 and 2019 that were based on this research area.
To include all relevant research papers that were written during this period time, we used a Systematic Literature Review (SLR) approach to collect and review studies by following a predefined review process that included both automated and manual search strategies.
We listed 87 primary studies from the review study that presented research on the continued use of e-learning. These studies were analysed using a comprehensive mapping method that collected relevant information to address a series of research questions. We summarized and analysed the published articles, which covered a wide range of research subjects, including the majority of factors that affect e-learning use.
While research on the continued use of e-learning is growing and providing a promising new field of research, the systematic review found that a clearer understanding of the environment and path is not well reported. This research will contribute to a better understanding of the factors that affect e-learning use over time


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