Top Benefits and Hindrances to Cloud Computing Adoption in Saudi Arabia: A Brief Study

Document Type: Proceedings of The 6'th International Conference on Communication Management and Information Technology (ICCMIT'20)


1 Department of Information Technology, College of Computer, Qassim University, Saudi Arabia.

2 Department of Information Technology, College of Computer, Qassim University, Buraydah, Saudi Arabia.


Cloud computing is an emerging concept of information technology that in many countries has an influence on many companies. The research was conducted to evaluate cloud computing adoption in Saudi Arabia; Benefits and hindrances for small and medium-sized enterprises (SMEs). The qualitative research approach is performed by interviews with the management of a variety of SMEs active in the information and communication technology (ICT) industry. This paper illustrates a significant positive correlation between the use of cloud computing and organizational quality performances. The paper concluded that the knowledge level of SMEs on the accessibility of cloud services is below average scale. The greatest challenges about the cloud service are privacy and security in the cloud among providers and users for the Saudi Arabian firms.


Alhammadi, A., Stanier, C., & Eardley, A. (2015). The Determinants of Cloud Computing Adoption in Saudi Arabia. Computer Science & Information Technology (CS & IT). doi: 10.5121/csit.2015.51406
Alharbi, F., Atkins, A., & Stanier, C. (2016). Understanding the determinants of Cloud Computing adoption in Saudi healthcare organisations. Complex & Intelligent Systems, 2(3), 155–171. doi: 10.1007/s40747-016-0021-9
Alkhater, N., Wills, G., & Walters, R. (2014). Factors Influencing an Organisations Intention to Adopt Cloud Computing in Saudi Arabia. 2014 IEEE 6th International Conference on Cloud Computing Technology and Science. doi: 10.1109/cloudcom.2014.95
Al-Ruithe, M., Benkhelifa, E., & Hameed, K. (2018). Key Issues for Embracing the Cloud Computing to Adopt a Digital Transformation: A study of Saudi Public Sector. Procedia Computer Science, 130, 1037–1043. doi: 10.1016/j.procs.2018.04.145
Al-Somali, S. A., Gholami, R., & Clegg, B. (2015). A stage-oriented model (SOM) for e-commerce adoption: a study of Saudi Arabian organizations. Journal of Manufacturing Technology Management, 26(1), 2–35. doi: 10.1108/jmtm-03-2013-0019
Cloud Computing - First International Conference, CloudComp 2009, Munich, Germany, October 19-21, 2009, Revised Selected Papers: Dimiter Avresky. (n.d.). Retrieved December 2019, from
D. Vrsajkovic, “Evaluating Determinants of Cloud Computing Acceptance in Croatian SME Organizations”, Thesis: Rochester Institute of Technology, 2016.
G20 2020 Saudi Arabia. (n.d.). Retrieved December 2019, from
Isi. (Developing Countries). Home. Retrieved December 2019, from
L.P. Willcocks, W. Venters, and A. Edgar, (2012) “Cloud and the future of business: from costs to innovation, London: Accenture in association with The Outsourcing Unit London School of Economics and Political Science.
Mikkonen I., Khan I., (2016). Cloud computing: SME company point of view., Management Challenges in the 21st Century: Digitalization of Society, Economy and Market: Current Issues and Challenges.,
Nabeel Khan (2016) A cloud computing adoption framework for data migration and cloud adoption by Small and medium-sized enterprises (SMEs). University of Salford, Doctoral Thesis.
Noor, T. H. (2016). Usage and Technology Acceptance of Cloud Computing in Saudi Arabian Universities. International Journal of Software Engineering and Its Applications, 10(9), 65–76. doi: 10.14257/ijseia.2016.10.9.07 (n.d.). Retrieved December 2019, from 93/d614cc47.pdf
Saudi Arabia sees potential in SME growth | Request PDF. (Zawya). Retrieved December 2019, from
Shimba. F, “Cloud Computing: Strategies for Cloud Computing Adoption”, Dissertation: Doctoral in Computing, Dublin Institute of Technology, 2010.
Singleton, R., & Straits, B. C. (2009). Approaches to social research. New York, NY: Oxford Univ. Press.
Stieninger, M., & Nedbal, D. (2014). Diffusion and Acceptance of Cloud Computing in SMEs: Towards a Valence Model of Relevant Factors. 2014 47th Hawaii International Conference on System Sciences. doi: 10.1109/hicss.2014.410
Tashkandi, A., & Al-Jabri, I. (2015). Cloud Computing Adoption by Higher Education Institutions in Saudi Arabia: Analysis Based on TOE. 2015 International Conference on Cloud Computing (ICCC). doi: 10.1109/cloudcomp.2015.7149634
The Centennial Fund. (Online). Retrieved December 2019, Pages/Default.aspx
The Role of Small and Medium Enterprises in Transition ... (n.d.). Retrieved December 2019, from
Why is not Saudi Arabia a developed country, despite having ... (John Burgess, Quora. Retrieved December 2019, from
Widyastuti, D., & Irwansyah, M. (2018). Benefits and Challenges of Cloud Computing Technology Adoption In Small And Medium Enterprises (SMEs). Proceedings of the 4th Bandun Creative Movement International Conference on Creative Industries 2017 (4th BCM 2017). doi: 10.2991/bcm-17.2018.46
World Bank Open Data. (12AD). Retrieved December 2019, from
Yamin, M. and Ammar A. Al Makram. (2015). “Cloud Computing in SMEs: Case of Saudi Arabia.”. BVICAM's International Journal of Information Technology, 7, 853-860.
Yang, H. and Tate, M. (2012) A Descriptive Literature Review and Classification of Cloud Computing Research. Communications of the Association for Information Systems, 31, 35-60.