Presenting a Framework for Conceptualizing Knowledge Management Office

Document Type : Research Paper


1 Ph.D. Candidate in IT Management, University of Tehran, Tehran, Iran

2 Associate Prof. in IT, Faculty of Management, University of Tehran, Tehran, Iran

3 Prof. in IT, Faculty of Management, University of Tehran, Tehran, Iran

4 Associate Prof. in IT, Tarbiat Modares University, Tehran, Iran


Designing an effective structure for knowledge management is one of the critical factors for its success in the organization. Structuring to KM and identifying the experts of this field in the structure of the organization is necessary to achieve the sustained and continuous benefits of knowledge management. This paper deals with the conceptualizing of knowledge management office as the organizational structure for effective management of knowledge. For this purpose, Meta-synthesize methodology was adopted. From 198 sources founded, 12 articles were consistent with accepted standards. As a result of combining the findings, concept of knowledge management office was figured with 54 codes, 12 concepts in the four themes including purpose (Strategic and Functional), structure (Centralized and Decentralized and Mixed), function (Strategies, Processes and Mechanisms) and role (KM Committee, CKO, knowledge manager, Knowledge Representative). Organizations can use the results of this study to establish an appropriate structure of knowledge management. According to research, any article was not found by the researchers that have has this integrity and methodology. So, this paper has innovation.


Main Subjects

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