The effect of Health smart cards for Quality Health care services ( doctor martyr Beheshti medical research center in Qom)

Document Type: Research Paper

Authors

1 Prof, Public management, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

2 MSc, Public management, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

Abstract

The main objective of this study was to investigate the effect of the use health smart card on the aspects quality of healthcare services in doctor martyr beheshti medical research center in qom . With regard to the measures taken in the context of the establishment of this card in Qom and the lack of previous experience in this province, one of the concerns of the authorities to investigate the performance and capabilities of the card and its effects on the quality of health services is affecting the present study is to respond to this concerns. This research method is descriptive and applied to the target population of physicians, nurses and medical record experts employed at the Medical Center have formed a martyr Beheshti Qom due to more awareness cognitive advantages associated with its use of smart cards have given. The population is equal to the number of 444 and 124 questionnaire for data analysis is used. The sampling method used in this research was stratified random sampling conducted in the respective classes. Spss software for data analysis & exploratory factor analysis & confirmed, Kolmogorov-Smirnov Test, Wilcoxon Test & matrix of factors were used. The analysis results showed that Health Smart Cards for quality of health care services positive and significant effects on Dimension quality of the reliability & Tangibles . Analysis of demographic variables that influence opinions about the quality of health care Health Smart Cards significantly related to gender and education level, and also no experience discussed the variables significantly associated with age.

Keywords

Main Subjects


Aubert, B. & Hamel, G. (2001). Adoption of smart cards in the medical sector: the Canadian experience. Journal of Social Science & Medicine, 53 (7): 879-894.
Azar, A. & Momeni, M. (2008). Statistics and Its Applications in Management, Statistical Analysis. Tehran, Samt. (in Persian)
CHerai, J. (2009). Electronic Insurance, opportunities and challenges. Journal of Information Technology Age, 10 (46): 92-98. (in Persian)
Darzi, M. & Ghasemi, S.M. (2008). The advantages and disadvantages of e-health in the mail. Second International Conference on Electronic City, Tehran, October 2008. Information and Communication Technology Research Institute of Jahad & Tehran Municipality. (in Persian)
Fkhrzad, M. & Fkhrzad, N.H. & Dehghani, M. (2011). The Role of Electronic Health Records to provide health information. Journal of Electronic learning (Media), 2 (4): 25-33. (in Persian)
Jabraeily, M., Rahimi, B., KHodayari, R., Goli Farhodi, G. & Mohamadi, A. (2012). Assessment of inpatient satisfaction with quality services in training centers of Urmia University of Medical Sciences with the servequal model. Journal of Educational Science Association Health Information Management Iran, 7 (2): 19-24. (in Persian)
Johar, M. (2010). The effect of a public health card program on the supply of health care. Social Science & Medicine, 70 (10): 1527-1535.
Liu, Ch.T., Yang, P.T., Yeh, Y.T. & Wang, B.L. (2006). The impacts of smart cards on hospital information systems-An investigation of the first phase of the national health insurance smart card project in Taiwan. International Journal of Medical Informatics, 75 (2): 173-181.
Mahdavi, A., Bagheri, S.M. & Ali Nejad, M. (2011). Identify Health smart cards promoting health care quality. Journal of Health Information Management, 10 (5): 1-13. (in persian)
Mahdavi, A., Bagheri, S.M. & Ali Nejad, M. (2012). Electronic health with Health smart cards. The first international conference on management of innovation and National production, Khuzestan, June 2012, PNU of Khuzestan, Noor baran Research Institute. (in Persian)
Natagh, F. & Rezaei Rad, M. (2011). Electronic health role to provide health care services. Educational scientific Journal of School Health, 11 (42): 23-33.
(in Persian)
Noushir Avani, Y., Salarzahi, H. A. & KHord, B. (2012). Assess the quality of patient care and live up to the satisfaction of Sinai Hospital of Mashhad. Journal of Medical Sciences University of Zabol, 4 (4): 62-69. (in Persian)
SHabahang, F., Mohammadi, S. H. & Farahi, A. (2010). The effect of health insurance smart card system in the performance of services in the NHS. First Symposium of Electronic Hospital and Telemedicine, Tehran, October 2010, Medical Sciences University of Tehran. (in Persian)
Trek, D., Novak, R., Kandus, G. & Suelj, M. (2001). Slovene smart card and IP based health-care information system infrastructure. International Journal of Medical Informatics, 61 (1): 33-43.
Zahedi, S. SH. & Be neyaz, J. (2008). Raja Passenger Trains Company Electronic Service Quality. Journal of Information Technology Management, 1(1): 65-82. (in Persian)