Measuring Enterprise Systems Benefits in Contractor Companies Procurement Process, Using Action Research Strategy

Document Type: Research Paper

Author

MSc in Management of Information Technology, Faculty of Management, University of Tehran, Iran

Abstract

The benefits of Enterprise Systems (ES) are very varied and have been studied by scientists in this field over the years. But one aspect that is less noticed is the benefit result of the ES implementation in the procurement process, which is very important to the contractor companies. The main objective and the purpose of this research is to address this important issue. Other objective of the study is to find out the main reason for accepting ES and to provide a benefit evaluation framework using the balanced scorecard framework. This article seeks to provide a framework using a full review of the literature, and the proposed framework will be assessed in the contractor company projects through action research strategy and finally the benefit of the implementation will be offered. Except of localized definition of ES benefits framework and assessment of the benefits, the findings of present study includes the mixed research methodology with two positivism and interpretativism approaches through two full cycles of action research.

Keywords

Main Subjects


Baroudi, J. & Orlikowski , W. (1989). The problem of statistical power in MIS. MIS Quartely, 13 (1): 87-106.
Baskerville, R. (1999). Investigating Information Systems with Action Research. Communications of AIS, 2 (3): 1-32.
Baskerville, R., Wood-Harper, A. T. (1996). A Critical Perspective on Action Research as a Method for Information Systems Research. Journal of Information Technology, 11(3): 235-246.
Chand, D., Hachey, G., Hunton, J., Owhoso, V., Vasudevan, S. (2005). A balanced scorecard based framework for assessing the strategic impacts of ERP systems. Computers in Industry, 56 (6): 558-572.
Costello Patrick, J. (2006). Action research. Translator Shadroo M. Tehran: Agah. (in Persian)
Danaeifard, H., Alvani, S.M., Azar, A. (2004). Quantative research methodology; a comprehensive approach, 1 ed. Tehran: Safar Press. (in Persian).
Habermas, J. (1990). A Review of Gadamers Truth and Method. in Ormiston G.L. & Schrift A. D. The Hermeneutic Tradition, New York: SUNY Press, Albany.
Kaplan, R. S, Norton, D. P. (1992). The balanced scorecard - measures that drive performance. Harvard Business Review, 70(1) : 71-79.
Kim, Y. (2003). Strategic advantages of information technology in construction. S.M. Thesis, Dep. of Civil and Environmental Engineering. Available in: http://dspace.mit.edu/handle/1721.1/29569.
Lee, S., Arif, A. & Halpin, D. (2002). Simulation Modeling by Enterprise Resource Planning implementation in Medium Sized Corporation. First International Conference on Construction in the 21st Century- CITC-2002. Miami, Florida.
Mabert, V. M., Soni, A. & Venkataramanan, M. A. (2000). Enterprise Resource Planning Survey of US Manufacturing Firms. Production and Inventory Management Journal, 41(20): 52-58.
Markus, M., Tanis, C. (2000). The Enterprise Systems Experience- From Adoption to Success. Framing the domains of IT research: Glimpsing the future through the past, 173: 207-173.
Momeni, M., Faal Ghayomi, A. (2008). Statistical Analysis with SPSS Software 2ed. Tehran: Ketab e Now. (in Persian)
Poston, R. & Grabski, S. (2001). Financial impacts of enterprise resource planning implementations. International Journal of Accounting Information Systems, 2 (2): 271-294.
Rosemann, M., Wiese, J. (1999). Measuring the performance of ERP software a balanced scorecard approach. Proceedings of the 10th Australasian Conference on Information Systems, Wellington. pp. 773–784.
Seddon, P.B., Calvert, C., Yang, S. (2010). A multi-project model of key factors affecting organizational benefits from enterprise systems. MIS quarterly, 34 (2): 305-328.
Sein, M.K., Henfridsson, O., Purao, S., Rossi, M. & Lindgren, R. (2011). Action Design Research. MIS Quarterly, 35(1): 37-56.
Shang, S. & Seddon, P.B. (2002). Assessing and managing the benefits of enterprise systems: the business manager’s perspective. Information Systems Journal, 12(2): 271-299.
Shi, J. & Halpin, D. W. (2003). Enterprise Resource Planning for Construction Business Management. Journal of Construction Engineering and Management, 129 (2): 214-221.
Spathis, C. (2006). Enterprise systems implementation and accounting benefits. Journal of Enterprise Information Management, 19 (1): 67-82.
Stefanou, J. (2002). Accounting information systems (AIS) development/ acquisition approaches by Greek SMEs. paper presented at the European Conference on Accounting Information Systems (ECAIS), Copenhagen.
Wood-Harper, T., Antill, L., Avison, D. E. (1985). Information Systems Definition: The Multiview Approach. Translator Scientific, B. Oxford: UK: J. Wiley.