Journal of Information Technology Management

Keywords = intention

Number of Articles: 2

Managing Customer Trust and Satisfaction on Chatbots in the Retail Industry

Volume 16, Issue 1, 2024, Pages 217-236

Mohd Farid Shamsudin, Affendy Abu Hassim, GholamReza Zandi, Siti Aisyah Esa

Volume 3, Issue 8, Autumn 2011, Pages 63-80

Mohammad Haghighi, Masomeh Pahlevani Ghomi, Mohammadreza Saadi

Volume 18 (2026)

Volume 17 (2025)

Volume 16 (2024)

Volume 15 (2023)

Volume 14 (2022)

Volume 13 (2021)

Volume 12 (2020)

Volume 11 (2019)

Volume 10 (2018)

Volume 9 (2017)

Volume 8 (2016)

Volume 7 (2015)

Volume 6 (2014)

Volume 5 (2013)

Volume 4 (2012)

Volume 3 (2011)

Volume 2 (2010)

Volume 1 (2009)