Journal of Information Technology Management - Articles List

Keywords = User interface

Managing Customer Trust and Satisfaction on Chatbots in the Retail Industry

Volume 16, Issue 1, 2024, Pages 217-236

10.22059/jitm.2024.96692

Mohd Farid Shamsudin; Affendy Abu Hassim; GholamReza Zandi; Siti Aisyah Esa

Journal of Information Technology Management

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