Knowledge Management Foundations and Their Mediating Effects on Innovation and Performance: A Case Study of a Vocational Higher Education Institution in Indonesia

Document Type : Research Paper

Authors

1 MSc Student, Department of Information System, Faculty of Computer Science, Universitas Indonesia, Depok, West Java.

2 Ph.D., Institut Pariwisata Trisakti, Jakarta, West Java.

3 Prof., Department of Information System, Faculty of Computer Science, Universitas Indonesia, Depok, West Java.

4 MSc, Department of Information System, Faculty of Computer Science, Universitas Indonesia, Depok, West Java.

Abstract

Knowledge Management (KM) is essential in various sectors, including vocational higher education. A literature review revealed that adopting KM can improve innovation and organizational performance in Higher Education Institutions (HEIs). However, some HEIs in developing countries have yet to realize the benefits of KM, and its implementation still needs improvement. The KM process is affected by several issues, including organizational barriers, knowledge hoarding, a lack of a knowledge-sharing culture, ineffective KM mechanisms, and resistance to technology. Nevertheless, only a few researchers have investigated the antecedents of KM, particularly in vocational higher education institutions. This study aims to evaluate the influence of KM foundation factors on KM processes, innovation, and organizational performance in a vocational HEI, specifically the School of Meteorology, Climatology, and Geophysics (STMKG) in Indonesia. It also examines the mediating effects of KM processes and innovation and provides recommendations for improving STMKG's KM foundation. An explanatory research approach was applied in this study, incorporating both qualitative and quantitative techniques. The results show that Organizational Structure (OS) and Technological Factors (IT) significantly influence KM processes. Innovation (IN) is also a significant mediator between KM processes and Organizational Performance (OP). The practical implication of this study is that it provides recommendations for crucial KM factors based on Importance-Performance Analysis (IPA) for policymakers to improve the foundation of KM at STMKG. Additionally, the study contributes to the academic field by providing insights for further research on KM development in vocational higher education institutions.

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Main Subjects

References

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Journal of Information Technology Management
Volume 17, Issue 2
2025
Pages 69-90

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