Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 The Role of Organizational Culture in Facilitating Knowledge Management Practices نقش فرهنگ سازمانی در تسهیل اقدامات مدیریت دانش 1 22 36051 10.22059/jitm.2013.36051 EN Mostafa Ashena Ph.D. Student, Allame Tabatabaei University, Tehran, Iran Naser Asgari Assistant Prof., Shahid Sattari University, Tehran, Iran Alireza Moradi Saleh Master of Passive Defense, Farabi University, Tehran, Iran Davoud Ghafouri Ph.D. Student in Public Administration, Alborz Campus, University of Tehran Journal Article 2013 07 07 In the knowledge-based era, knowledge is the distinctive resource of organizations and knowledge management (KM) is considered as the primary task of organizations that strives to utilize their intellectual capitals effectively. Hence it is vital to understand carefully the appropriate contexts and enablers of knowledge management. Organizational culture is among the most influential factors affecting the quality of accomplishing KM practices. In spite of this vital effect, its role has not been studied carefully. This article tries to explore the correlation of the four types of organizational culture on the knowledge management practices. It will investigate the way in which these cultures can facilitate or hinder KM practices. The population of the research consists of educational and research centers. A sample of 275 participants was selected as statistical sampling. According to the research findings, these organizational cultures have a considerable effect on the KM practices. Clan and adhocracy organizational culture have a powerful positive relationship with KM practices, but this effect was negative for market and hierarchical cultures. These findings support the necessity of adopting a more humanistic approach for implementing knowledge management more effectively.

https://jitm.ut.ac.ir/article_36051_a44de34bc9ba82e9b2ef820ef592977b.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 The Impact of Social Networks on the Internet Business Sustainability (With Emphasis on the Intermediary Role of Entrepreneurial Purpose of Online Branches of Mellat Bank’s Portal) تأثیر شبکه‌های اجتماعی بر پایداری کسب‌وکارهای اینترنتی (با تأکید بر نقش میانجی قصد کارآفرینانه در شرکت‌های اینترنتی درگاه بانک ملت) 23 46 36052 10.22059/jitm.2013.36052 EN Mahlagha Irani Executive Master of Business Administration, Faculty of Management, University of Tehran, Iran Mohammad Haghighi Assistant Prof., Faculty of Management, University of Tehran, Iran Journal Article 2013 07 09 Regarding competitive world, economic factors and social factors could be effective on business. The social network has an important role as social characteristics, propulsion and basic force for social cohesion in internet business activities. The purpose of this paper is to examine the impact of social networks on the Internet business sustainability by intermediation of entrepreneurial intention. The statistical population of the study includes firms that make their internet transactions through the Mellat bank's web portal. With this aim, through a systematic random sampling method, 150 companies were selected using the Cochran formula and then the required data were collected by means of distributing a set of questionnaires. According to the results, the stability of Internet businesses is a function of the social aspects that require a certain social context. Among the three aspects of social networks, the social resources of information index have the greatest impact on sustainability of Internet businesses, whereas the content of social relations has the most influence on entrepreneurial intentions.

https://jitm.ut.ac.ir/article_36052_3db30d5e821c56a0e5729b51728fbab2.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 Proposing a Model to Evaluate Communication Technologies in Mobile Communication Industry ارائۀ مدلی برای ارزیابی تکنولوژی‎‎های ارتباطی در صنعت ارتباطات سیار 47 66 36053 10.22059/jitm.2013.36053 EN Erfan Hajiakhoondi M.Sc. Student in Industrial Management, Islamic Azad University, South Tehran Branch. Tehran, Iran Gholamreza Hashemzadeh Khorasgani Assistant Prof. in Islamic Azad University of Iran, South Tehran Branch, Iran Hossein Rahmany Youshanlouei Ph.D. Student in Marketing Management, University of Grenoble, France Mohammad Mirkazemi Mood Ph.D. Student in Operation Research, University of Tehran, Tehran, Iran Journal Article 2013 08 10 In recent decades, since increasing the competition between organizations for developing products and services, creating and developing modern technologies has been strongly growing. In such circumstances, the main challenge of organizations is development or acquisition of the right technology in respect of the organizational goals. Thus, this study intends to present a scale for evaluating communication technologies in mobile communication industry which is provided by a mixed research. The initial model is attained through a comprehensive technology literature review and some semi-structured interviews with technology top managers. Then, using exploratory factor analysis and confirmatory factor analysis, validity of the proposed model and scale is assessed. Findings show that the communication technologies evaluation have correlations with technical capability, technology knowledge, market, strategic and financial criteria and the technology knowledge is the most important dimension and followed by strategic criteria and market.

https://jitm.ut.ac.ir/article_36053_075d098af5f80a039f034b495f8e1a0b.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 Effects of Consumer Characteristics on their Acceptance of Online Shopping: A Survey in Faculty of Management, University of Tehran بررسی تأثیر خصوصیات مشتریان بر تمایل آنها به پذیرش خرید اینترنتی (پیمایشی پیرامون دانشکدۀ مدیریت دانشگاه تهران) 67 84 36054 10.22059/jitm.2013.36054 EN Tahmoures Hasangholipour Associate Prof. University of Tehran, Iran Mojtaba Amiri Assistant Prof. University of Tehran, Iran Farnaz Sadat Fahim MBA, University of Tehran, Iran Amirhosein Ghaderi Abed MBA Student, University of Tehran, Iran Journal Article 2013 05 14 Previous electronic commerce (EC) studies have found that consumer characteristics are important when considering issues related to the acceptance of online shopping. However, most studies have focused on a single product or similar products. The effects of different product types have been relatively neglected. To overcome this limitation, the purpose of this study was to explore the effects of different product types. The Internet product and service classification grid proposed by Peterson, was employed to examine the effects of consumer characteristic differences on online shopping acceptance in the context of different products and services. A survey-based approach was employed to investigate the research questions. Regression analysis demonstrated that the determinants of online shopping acceptance differ among product or service types. Additionally, personal innovativeness of information technology (PIIT), perceived Web security, personal privacy concerns, and product involvement can influence consumer acceptance of online shopping, but their influence varies according to product types.

https://jitm.ut.ac.ir/article_36054_c22d59d4131989602a31de90685f1eca.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 The Effect of Information Technology on Knowledge Management by Empowerment Mediating in National Iranian Drilling Company بررسی تأثیر تکنولوژی اطلاعات بر مدیریت دانش با میانجی‎گری توانمندسازی در شرکت ملی حفاری ایران 85 102 36055 10.22059/jitm.2013.36055 EN Hossien Damghanian Assistant Prof. Management, Semnan University Azim Zarie Assistant Prof. Management, Semnan University Farnaz Roozban M.Sc. Management, Semnan University Journal Article 2013 06 10 The world has entered a new era; organizations are faced with new challenges and traditional principles upon which economic powered and was a key factor in business success, is no longer valid. Knowledge becomes a major factor in competition and intellectual property has been sustained competitive advantage. This paper examines the relationship between information technology and knowledge management, directly and indirectly mediated by empowerment in National Iranian Drilling Company. Questionnaire based on confirmatory factor analysis and reliability was measured by Cronbach's alpha. Population of 300 experts and administrators were appointed. 163 questionnaires were collected. The results of this study indicate that information technology has positive and significant relationship with knowledge management directly and indirectly through empowerment. According to this research, suggestions for managers and future researchers are offered.

https://jitm.ut.ac.ir/article_36055_6bb94589d79179e3e012ea2aff4bd85e.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 A Model for ITSM Software Selection using Fuzzy TOPSIS Approach مدل انتخاب نرم‌افزار مدیریت خدمات فناوری اطلاعات مبتنی بر رویکرد تاپسیس فازی 103 118 36056 10.22059/jitm.2013.36056 EN Saeed Rouhani Assistant Prof., Dep. of Industrial Engineering, Firoozkooh Branch, Islamic Azad University, Tehran, Iran Mohammad Ali Shahhosseini Assistant Prof., Dep. of Management, Tehran University, Iran Ahad Zare Ravasan Ph.D. Student in IT, AllamehTabataba’i University, Tehran, Iran Elham Rahmanianfar M.Sc. Student in IT, MehrAlborz University, Tehran, Iran Journal Article 2013 08 05 Nowadays a growing number of implementing information technology service management (ITSM) frameworks proves the trends to improve the IT services and processes in organizations. In order to implement an ITSM projects successfully in an organization, it is essential to select a suitable ITSM solution. Evaluation and selection of the ITSM software packages is complicated and time consuming decision making process. Selection of inappropriate ITSM solution can turn out to be costly and adversely affects IT processes and services of the organization. This paper presents a model for dealing with such a problem, which is based on fuzzy TOPSIS approach. The presented ITIL based model breaks down ITSM solutions selection criteria into two broad categories namely functional (service strategy, service design, service transition, service operation, continual service improvement) and non-functional requirements (quality, technical, vendor, implementation) including totally 46 selection criteria. Finally, a numerical example is given in an IT service provider company to demonstrate the application of the proposed model.

https://jitm.ut.ac.ir/article_36056_771f9eac16277f4701d146b261f4e104.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 Telework Architecture Framework of the Ministry of Labour and Public Affairs تدوین چارچوب معماری دورکاری در وزارت تعاون، کار و رفاه اجتماعی 119 138 36057 10.22059/jitm.2013.36057 EN Mohammad Sadegh Ziaei Associate Prof. Public Administration, University of Tehran, Iran Tahmineh Nategh Ph.D. Student, Human Resource Management, University of Tehran, Iran Journal Article 2013 09 04 Current advancements in the field of communication and information technologies have resulted in more robust utilization of such technologies for various purposes, including teleworking. For a more effective utilization of teleworking, development and conceptualization of it structural framework is considered to be of utmost importance. For that very reason, this article has been written with the intention of codifying the structural framework of the teleworking at the Ministry of Cooperatives, Labor, and Social Welfare. The research adopts a qualitative approach and is both fundamental and applied in nature. The statistical population if this research is the civil servants working at the Social Affairs segment of the Ministry, the interviews were conducted until they reached the saturation stage, and for augmenting the validity and the reliability of the research, a variety of methods including triangulation, group membership assessment, paired assessments, and assessment of inter-coder reliability were used. Based on the data analysis conducted, which was done through coding, it became clear that the structural framework is composed of 6 pillars and 3 levels. The study showed that teleworking could be examined at three different levels. The highest level at which teleworking could be examined is the strategy of the organization, followed by the intermediary level, and then by the operational level. The pillars are composed of the incentives, legal documents, the processes, information technology, information security, and the organizational structures.

https://jitm.ut.ac.ir/article_36057_e89c39ffbc12f0c2021c8645f16409d6.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 Study of the Barriers of Development of Information and Communication Technologies (ICTs) in Comprehensive Universities and Their Solutions: the case of University of Tehran بررسی موانع توسعۀ فناوری ‌اطلاعات و ارتباطات در دانشگاه‎های جامع دولتی و ارائۀ راهکار‎های مناسب: پیمایشی پیرامون دانشگاه تهران 139 160 36058 10.22059/jitm.2013.36058 EN Hassan Mahjub Ph.D. Student in Management of Higher Education, University of Tehran, Iran Seyed Mohammad Mirkamali Prof., University of Tehran, Iran Sharifa Esmail Mnape MA in Management of Education, University of Tehran, Iran Darush Mehri MA in Management of Education, Shahid Sattari Air University, Tehran, Iran Journal Article 2013 08 18 The objective of this study was to identify barriers of development of ICT in the University of Tehran .A revision of similar researches was carried out and opinions of experts were sought. The problems encountered with the development of ICT were categorized in five factors: technological, educational, financial, legal, attitudinal and behavioral barriers. The study used mixed methodology to collect data. A researcher self generated questionnaire, interview, and observation methods were applied. The population of the study was ICT technicians, present in the second semester of the academic year 2008/2009. A simple random sampling was carried out, and by the use of Cochran's formula, 95 persons were selected. To obtain the reliability of the questionnaires, a Cronbach's alpha was performed. Khi square was used to analyze the research questions. The study findings revealed that: lack of ICT education, poor ICT infrastructure, lack of financial support, and legal problems are the major barriers to ICT development at university of Tehran. Attitudinal and behavioral factors have not identified as ICT barriers at University of Tehran. At the end suggestions are provided.

https://jitm.ut.ac.ir/article_36058_d3e47eed6ecac0a0ee35d7720494ce8a.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 The Comprehensive Modeling of Informational Coordination in Supply Chain of Automotive Industry by Meta-synthesis Method ارائۀ الگوی جامع هماهنگی اطلاعاتی شبکۀ تأمین خودروسازی با استفاده از روش فراترکیب 161 194 36059 10.22059/jitm.2013.36059 EN Ali Mohaghar Associate Prof., Faculty of Management, Tehran University, Iran Ahmad Jafarnejad Prof., Faculty of Management, Tehran University, Iran Mohamad Modares Yazdi Prof., Faculty of Industrial Engineering, Sharif University of Technology, Tehran, Iran Mohammad Reza Sadeghi Moghadam Assistant Prof., Faculty of Management, Tehran University, Iran Journal Article 2013 08 21 Regarding the extended concept of coordination generally or specially in supply chain contexts, we aimed to identify the coordination phenomenon in this research by determination of its elements and dimensions. The results of the previous researches, were analyzed by the Metha-synthesis research method and when seven steps were passed, the supply chain coordination in automotive industry, were categorized in 5 dimensions, 16 sub-dimensions and 57 elements. Finally, by using the Shanon entropy method, the effect coefficient of the elements was determined in 194 previous researches.

https://jitm.ut.ac.ir/article_36059_37327aba333d6ef13c39789c03463cba.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 A Survey on Identification & Explanation of Factors Affecting IT Innovation Adoption in Governmental Organizations Using SEM شناسایی و تبیین عوامل مؤثر بر پذیرش نوآوری فناوری اطلاعات در سازمان¬های دولتی با رویکرد مدل¬یابی معادلات ساختاری 195 218 36060 10.22059/jitm.2013.36060 EN Ali Mohammadi Associate Prof. of Shiraz University, Shiraz, Iran Yasser Amiri Ph.D. Student in Systems Management of Shiraz University, Shiraz, Iran Journal Article 2013 09 11 Information Technology (IT) in the present era has affected all aspects of organizations as a new strategy; therefore imagine an organization without IT and keeping abreast with new technologies seems impossible. The current research seeks to identify factors affecting the adoption of IT innovation in governmental organizations. To this end the indices affecting IT Innovation adoption have been extracted after reviewing theoretical background and categorized in 5 factors using Exploratory Factor Analysis (EFA). Also Confirmatory Factor Analysis (CFA) based on Structural Equation Modeling (SEM) has been used to investigate the relation between indices and factors. Research Findings show that indices like relative advantage & innovativeness, security & reliability, organizational culture, managerial support, socio-economic status and cooperation & coordination among organization departments play an important role in IT Innovating adoption.

https://jitm.ut.ac.ir/article_36060_da25f431ee07f722f1831137507d1bf6.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 Applying Multi-Agent Intelligent System to Decision Making with Knowledge Management Approach به‎کارگیری سیستم چندعاملۀ هوشمند در تصمیم¬گیری با رویکرد مدیریت دانش 219 244 36061 10.22059/jitm.2013.36061 EN Masoomeh Moradi M.Sc. Graduate Student, K. N. Toosi University of Technology, Tehran, Iran Abdollah Aghaie Prof., Dep. of Industrial Engineering, K. N. Toosi University of Technology, Tehran, Iran Monireh Hosseini Assistant Prof., Dep. of Industrial Engineering, K. N. Toosi University of Technology, Tehran, Iran Journal Article 2013 06 10 Todays, decision makers in the organization need to constantly monitor changes in the environment and organization and make necessary changes. Therefore knowledge about the environment and organization is necessary in decision making. Knowledge management is a key factor for competitive business environment and organizations are investing heavily in creating centralized knowledge repositories to improve business processes, promoting knowledge sharing and retaining expertise even after employees have left the organization. Corporations also tend to look for systems to assist them in knowledge management with high speed and accuracy. One of the tools in this area has proven to be effective and efficient, is intelligent agent. The study aims to provide an infrastructure for knowledge management using intelligent agents in such that takes into consideration all aspects of knowledge management and also to overcome the challenges and weaknesses of other studies. Simulation of the proposed system in a car factory indicates that it is efficient and effective in supporting and improving decision making.

https://jitm.ut.ac.ir/article_36061_2b324cf8fea6e8298912d9587cd442e0.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 Presenting a Model for Examining the Impact of IT on Organizational Productivity based on Process- Oriented Approach ارائۀ مدلی برای بررسی تأثیر فناوری اطلاعات بر بهره‎وری سازمانی با رویکرد فرایندگرا (مطالعه در صنایع استان فارس) 245 266 36062 10.22059/jitm.2013.36062 EN Seyed Mohammad Moghimi Prof., University of Tehran, Tehran, Iran Mashaalah Hoseinzadeh Ph.D. Management, University of Tehran, Tehran, Iran Journal Article 2013 05 14 Promoting productivity is one of the goals of using information technology in organizations. The purpose of this research is examining the impact of IT on organizational productivity and recognizing its mechanisms based on process-oriented approach. For this end, by reviewing the literature of the subject a number of impacts of IT on organizational processes were identified. Then, through interviews with IT experts, seven main factors were selected and presented in a conceptual model. This model was tested through a questionnaire in 148 industrial companies. Data analysis shows that impact of IT on productivity can be included in the eight major categories: Increasing of the Automation, Tracking, Communication, Improvement, Flexibility, Analytic, Coordination and Monitoring in organizational processes. Finally, to improve the impact of information technology on organizational productivity, some suggestions are presented.

https://jitm.ut.ac.ir/article_36062_7b76d87e5753f0eefc3b0d3da8dfe8bc.pdf

Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 5 4 2013 12 22 A Framework for Business Model Design ارائه چارچوبی برای طراحی مدل کسب‎وکار 267 284 36063 10.22059/jitm.2013.36063 EN Porrandokht Niroomand Ph.D. Management of Technology, University of Allameh Tabatabaei, Tehran, Iran Mahbobeh Ranjbar Ph.D. Student of Communication, University of Allameh Tabatabaei, Tehran, Iran Seyed Mohamad Aeraby Prof. in Management, University of Allameh Tabatabaei, Tehran, Iran Behnaz Hajisadeghi Masters of Information Technology Management, Alzahra University, Tehran, Iran Journal Article 2013 08 10 This research was performed to recognize the ways of Business Model Designing and explaining about the use of Business Model in technology-oriented firms and enterprises, and leads them to wands the implementation of the plans and new ideas in order to enter to labor market or maintenance of their situation in internal and global markets. The essay was considering the concept of Business Model and the relationship with Business strategies. Then various frameworks and methods of business model including Faber business model framework, Mapit, Idea, Visitor and dynamic framework have been analyzed. Finally while introducing a recommended model for designing a business model; business model functions have investigated in conceptual framework. The current research has benefited from Meta-Synthesis method for qualitative analysis of investigations. The results show that the elements: organization, technology, financial resources, services/products, market, customers and phases: identification, designing, assessment and aggregation in business model designing have high importance. Examination of relation between importance, elements and business model designing phases has shown that there is a positive and significant relation between two structures. Based on data of this research, the average comparison one group test has supported business model Designing elements for developing technology based business.

https://jitm.ut.ac.ir/article_36063_33d64c78256b20cbb0c74a9a34a53eb4.pdf