Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 9 2 2017 06 01 Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking تصمیم‎گیری گروهی فازی برای شناسایی و اولویت‎بندی عوامل موفقیت مقابله با تقلب‎های بانکداری الکترونیک در ایران 355 378 61463 10.22059/jitm.2017.61463 EN Alireza Alizadeh PhD. of Industrial Engineering, Sharif University of Technology, Tehran, Iran Mehri Chehrehpak MSc, in Industrial Management, South Tehran Branch, Islamic Azad University, Tehran, Iran Journal Article 2016 10 03 With increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, identifying success factor in fraud prevention in e-banking can be useful for e-banking system developers to improve these systems security. In this paper we have tried to identify and rank these success factors for fraud prevention in e-banking systems. For this purpose, we first review the literature to find potential factors, then identified factors were weighted by using fuzzy group multi criteria decision-making model and experts' judgment. The results show that for elimination fraud in e-banking systems it is necessary to pay attention to technical, operational, strategic and financial factors respectively Analytical Hierarchy Process (AHP) Electronic banking Fraud Fuzzy Group Decision Making security https://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdf