Univrsity Of Tehran Press Journal of Information Technology Management 2980-7972 8 3 2016 09 01 An Outsourcing Expert System for Governing Organizations طراحی نوعی سیستم خبره برای برون‌سپاری در سازمان‌های حاکمیتی 567 590 58464 10.22059/jitm.2016.58464 EN Meisam Shahbazi Assistant Prof., Faculty of Management and Accounting, Farabi Campus University of Tehran, Qom, Iran Farhad Kianifar MSc. in Geodesy Engineering, National Cartographic Center, Tehran, Iran Journal Article 2016 06 14 Making the right decision about doing activities in-house vs. outsourcing is one of the important management decisions. The considerable effect of this decision on organizational performance and responsiveness is supported by theoretical and empirical evidence. In this study, using the experts’ knowledge extraction and modeling, we have designed a logical framework for deciding about outsourcing in governing organizations and accordingly an expert system has been developed. As an applied research a descriptive approach and case study method have been used. Objectives, inevitable circumstances, requirements, background conditions and facilitators have been identified as the underlying components of the system. The system provides a recommendation for each activity and prioritizes them based on readiness for outsourcing. An implementation in IT department of a sample organization is provided and the results are analyzed.  In the end, the proposed system for activities of IT Management was carried out in one of the organizations and consequently the obtained outputs and results were analyzed. <br />  https://jitm.ut.ac.ir/article_58464_64db782b428ece511f0582b1c9c5254c.pdf