TY - JOUR ID - 61463 TI - Fuzzy Group Decision Making Model for Identifying and Ranking of Success Factors in Fraud Prevention in Iranian E-banking JO - Journal of Information Technology Management JA - JITM LA - en SN - AU - Alizadeh, Alireza AU - Chehrehpak, Mehri AD - PhD. of Industrial Engineering, Sharif University of Technology, Tehran, Iran AD - MSc, in Industrial Management, South Tehran Branch, Islamic Azad University, Tehran, Iran Y1 - 2017 PY - 2017 VL - 9 IS - 2 SP - 355 EP - 378 KW - Analytical Hierarchy Process (AHP) KW - Electronic banking KW - Fraud KW - Fuzzy Group Decision Making KW - security DO - 10.22059/jitm.2017.61463 N2 - With increasing use of e-banking system in Iranian banking sector, ignoring the issue of fraud in the system will be very costly for banks and e-banking customers. Fraud in e-banking is due to some security problems (such as weakness in access control systems and inadequate internal control). So, identifying success factor in fraud prevention in e-banking can be useful for e-banking system developers to improve these systems security. In this paper we have tried to identify and rank these success factors for fraud prevention in e-banking systems. For this purpose, we first review the literature to find potential factors, then identified factors were weighted by using fuzzy group multi criteria decision-making model and experts' judgment. The results show that for elimination fraud in e-banking systems it is necessary to pay attention to technical, operational, strategic and financial factors respectively UR - https://jitm.ut.ac.ir/article_61463.html L1 - https://jitm.ut.ac.ir/article_61463_4762716746b75fdc57c3c99c65de71fd.pdf ER -