@article { author = {Ashena, Mostafa and Asgari, Naser and Moradi Saleh, Alireza and Ghafouri, Davoud}, title = {The Role of Organizational Culture in Facilitating Knowledge Management Practices}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {1-22}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36051}, abstract = {In the knowledge-based era, knowledge is the distinctiveresource of organizations and knowledge management (KM) isconsidered as the primary task of organizations that strives to utilize theirintellectual capitals effectively. Hence it is vital to understand carefullythe appropriate contexts and enablers of knowledge management.Organizational culture is among the most influential factors affecting thequality of accomplishing KM practices. In spite of this vital effect, its rolehas not been studied carefully. This article tries to explore the correlationof the four types of organizational culture on the knowledge managementpractices. It will investigate the way in which these cultures can facilitateor hinder KM practices. The population of the research consists ofeducational and research centers. A sample of 275 participants wasselected as statistical sampling. According to the research findings, theseorganizational cultures have a considerable effect on the KM practices.Clan and adhocracy organizational culture have a powerful positiverelationship with KM practices, but this effect was negative for marketand hierarchical cultures. These findings support the necessity ofadopting a more humanistic approach for implementing knowledgemanagement more effectively.}, keywords = {Knowledge,Knowledge Management,Organizational Culture}, url = {https://jitm.ut.ac.ir/article_36051.html}, eprint = {https://jitm.ut.ac.ir/article_36051_a44de34bc9ba82e9b2ef820ef592977b.pdf} } @article { author = {Irani, Mahlagha and Haghighi, Mohammad}, title = {The Impact of Social Networks on the Internet Business Sustainability (With Emphasis on the Intermediary Role of Entrepreneurial Purpose of Online Branches of Mellat Bank’s Portal)}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {23-46}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36052}, abstract = {Regarding competitive world, economic factors and socialfactors could be effective on business. The social network has animportant role as social characteristics, propulsion and basic force forsocial cohesion in internet business activities. The purpose of this paper isto examine the impact of social networks on the Internet businesssustainability by intermediation of entrepreneurial intention. Thestatistical population of the study includes firms that make their internettransactions through the Mellat bank's web portal. With this aim, througha systematic random sampling method, 150 companies were selectedusing the Cochran formula and then the required data were collected bymeans of distributing a set of questionnaires. According to the results, thestability of Internet businesses is a function of the social aspects thatrequire a certain social context. Among the three aspects of socialnetworks, the social resources of information index have the greatestimpact on sustainability of Internet businesses, whereas the content ofsocial relations has the most influence on entrepreneurial intentions.}, keywords = {Entrepreneurial Intention,Interconnectedness,Internet Business Sustainability,Social Relations’ Content,Social Sources of Information}, url = {https://jitm.ut.ac.ir/article_36052.html}, eprint = {https://jitm.ut.ac.ir/article_36052_3db30d5e821c56a0e5729b51728fbab2.pdf} } @article { author = {Hajiakhoondi, Erfan and Hashemzadeh khorasgani, Gholamreza and Rahmany Youshanlouei, Hossein and Mirkazemi Mood, Mohammad}, title = {Proposing a Model to Evaluate Communication Technologies in Mobile Communication Industry}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {47-66}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36053}, abstract = {In recent decades, since increasing the competition betweenorganizations for developing products and services, creating anddeveloping modern technologies has been strongly growing. In suchcircumstances, the main challenge of organizations is development oracquisition of the right technology in respect of the organizational goals.Thus, this study intends to present a scale for evaluating communicationtechnologies in mobile communication industry which is provided by amixed research. The initial model is attained through a comprehensivetechnology literature review and some semi-structured interviews withtechnology top managers. Then, using exploratory factor analysis andconfirmatory factor analysis, validity of the proposed model and scale isassessed. Findings show that the communication technologies evaluationhave correlations with technical capability, technology knowledge,market, strategic and financial criteria and the technology knowledge isthe most important dimension and followed by strategic criteria andmarket.}, keywords = {Confirmatory Factor Analysis,Exploratory Factor Analysis,Mobile Communication Industry,Technology Evaluation,Theme Analysis}, url = {https://jitm.ut.ac.ir/article_36053.html}, eprint = {https://jitm.ut.ac.ir/article_36053_075d098af5f80a039f034b495f8e1a0b.pdf} } @article { author = {Hasangholipour, Tahmoures and Amiri, Mojtaba and Fahim, Farnaz sadat and Ghaderi Abed, Amirhosein}, title = {Effects of Consumer Characteristics on their Acceptance of Online Shopping: A Survey in Faculty of Management, University of Tehran}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {67-84}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36054}, abstract = {Previous electronic commerce (EC) studies have found thatconsumer characteristics are important when considering issues related tothe acceptance of online shopping. However, most studies have focusedon a single product or similar products. The effects of different producttypes have been relatively neglected. To overcome this limitation, thepurpose of this study was to explore the effects of different product types.The Internet product and service classification grid proposed by Peterson,was employed to examine the effects of consumer characteristicdifferences on online shopping acceptance in the context of differentproducts and services. A survey-based approach was employed toinvestigate the research questions. Regression analysis demonstrated thatthe determinants of online shopping acceptance differ among product orservice types. Additionally, personal innovativeness of informationtechnology (PIIT), perceived Web security, personal privacy concerns,and product involvement can influence consumer acceptance of onlineshopping, but their influence varies according to product types.}, keywords = {Consumer Characteristics,Online shopping,Product Type}, url = {https://jitm.ut.ac.ir/article_36054.html}, eprint = {https://jitm.ut.ac.ir/article_36054_c22d59d4131989602a31de90685f1eca.pdf} } @article { author = {Damghanian, Hossien and Zarie, Azim and Roozban, Farnaz}, title = {The Effect of Information Technology on Knowledge Management by Empowerment Mediating in National Iranian Drilling Company}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {85-102}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36055}, abstract = {The world has entered a new era; organizations are faced withnew challenges and traditional principles upon which economic poweredand was a key factor in business success, is no longer valid. Knowledgebecomes a major factor in competition and intellectual property has beensustained competitive advantage. This paper examines the relationshipbetween information technology and knowledge management, directlyand indirectly mediated by empowerment in National Iranian DrillingCompany. Questionnaire based on confirmatory factor analysis andreliability was measured by Cronbach's alpha. Population of 300 expertsand administrators were appointed. 163 questionnaires were collected.The results of this study indicate that information technology has positiveand significant relationship with knowledge management directly andindirectly through empowerment. According to this research, suggestionsfor managers and future researchers are offered.}, keywords = {Empowerment,Information Technology,Knowledge Management}, url = {https://jitm.ut.ac.ir/article_36055.html}, eprint = {https://jitm.ut.ac.ir/article_36055_6bb94589d79179e3e012ea2aff4bd85e.pdf} } @article { author = {Rouhani, Saeed and Shahhosseini, Mohammad Ali and Zare Ravasan, Ahad and Rahmanianfar, Elham}, title = {A Model for ITSM Software Selection using Fuzzy TOPSIS Approach}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {103-118}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36056}, abstract = {Nowadays a growing number of implementing informationtechnology service management (ITSM) frameworks proves the trends toimprove the IT services and processes in organizations. In order toimplement an ITSM projects successfully in an organization, it isessential to select a suitable ITSM solution. Evaluation and selection ofthe ITSM software packages is complicated and time consuming decisionmaking process. Selection of inappropriate ITSM solution can turn out tobe costly and adversely affects IT processes and services of theorganization. This paper presents a model for dealing with such aproblem, which is based on fuzzy TOPSIS approach. The presented ITILbased model breaks down ITSM solutions selection criteria into twobroad categories namely functional (service strategy, service design,service transition, service operation, continual service improvement) andnon-functional requirements (quality, technical, vendor, implementation)including totally 46 selection criteria. Finally, a numerical example isgiven in an IT service provider company to demonstrate the application ofthe proposed model.}, keywords = {Information Technology Service Management (ITSM),ITSM Software Selection,ITSM Software,Technique for Order Preference by Similarity to Ideal Solution (TOPSIS)}, url = {https://jitm.ut.ac.ir/article_36056.html}, eprint = {https://jitm.ut.ac.ir/article_36056_771f9eac16277f4701d146b261f4e104.pdf} } @article { author = {Ziaei, Mohammad Sadegh and Nategh, Tahmineh}, title = {Telework Architecture Framework of the Ministry of Labour and Public Affairs}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {119-138}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36057}, abstract = {Current advancements in the field of communication andinformation technologies have resulted in more robust utilization of suchtechnologies for various purposes, including teleworking. For a moreeffective utilization of teleworking, development and conceptualization ofit structural framework is considered to be of utmost importance. For thatvery reason, this article has been written with the intention of codifyingthe structural framework of the teleworking at the Ministry ofCooperatives, Labor, and Social Welfare. The research adopts aqualitative approach and is both fundamental and applied in nature. Thestatistical population if this research is the civil servants working at theSocial Affairs segment of the Ministry, the interviews were conducteduntil they reached the saturation stage, and for augmenting the validityand the reliability of the research, a variety of methods includingtriangulation, group membership assessment, paired assessments, andassessment of inter-coder reliability were used. Based on the data analysisconducted, which was done through coding, it became clear that thestructural framework is composed of 6 pillars and 3 levels. The studyshowed that teleworking could be examined at three different levels. Thehighest level at which teleworking could be examined is the strategy ofthe organization, followed by the intermediary level, and then by theoperational level. The pillars are composed of the incentives, legaldocuments, the processes, information technology, information security,and the organizational structures.}, keywords = {architecture framework,Ministry of Labour and Public Affairs,Teleworking,Zachman Framework}, url = {https://jitm.ut.ac.ir/article_36057.html}, eprint = {https://jitm.ut.ac.ir/article_36057_e89c39ffbc12f0c2021c8645f16409d6.pdf} } @article { author = {Mahjub, Hassan and Mirkamali, Seyed Mohammad and Esmail Mnape, Sharifa and Mehri, Darush}, title = {Study of the Barriers of Development of Information and Communication Technologies (ICTs) in Comprehensive Universities and Their Solutions: the case of University of Tehran}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {139-160}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36058}, abstract = {The objective of this study was to identify barriers ofdevelopment of ICT in the University of Tehran .A revision of similarresearches was carried out and opinions of experts were sought. Theproblems encountered with the development of ICT were categorized in fivefactors: technological, educational, financial, legal, attitudinal and behavioralbarriers. The study used mixed methodology to collect data. A researcher selfgenerated questionnaire, interview, and observation methods were applied.The population of the study was ICT technicians, present in the secondsemester of the academic year 2008/2009. A simple random sampling wascarried out, and by the use of Cochran's formula, 95 persons were selected.To obtain the reliability of the questionnaires, a Cronbach's alpha wasperformed. Khi square was used to analyze the research questions. The studyfindings revealed that: lack of ICT education, poor ICT infrastructure, lack offinancial support, and legal problems are the major barriers to ICTdevelopment at university of Tehran. Attitudinal and behavioral factors havenot identified as ICT barriers at University of Tehran. At the end suggestionsare provided.}, keywords = {Barriers of Development of Information and Communication Technologies,Higher Education,Information and Communication Technology,University of Tehran}, url = {https://jitm.ut.ac.ir/article_36058.html}, eprint = {https://jitm.ut.ac.ir/article_36058_d3e47eed6ecac0a0ee35d7720494ce8a.pdf} } @article { author = {Mohaghar, Ali and Jafarnejad, Ahmad and Modares Yazdi, Mohamad and Sadeghi Moghadam, Mohammad Reza}, title = {The Comprehensive Modeling of Informational Coordination in Supply Chain of Automotive Industry by Meta-synthesis Method}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {161-194}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36059}, abstract = {Regarding the extended concept of coordination generally orspecially in supply chain contexts, we aimed to identify the coordinationphenomenon in this research by determination of its elements anddimensions. The results of the previous researches, were analyzed by theMetha-synthesis research method and when seven steps were passed, thesupply chain coordination in automotive industry, were categorized in 5dimensions, 16 sub-dimensions and 57 elements. Finally, by using theShanon entropy method, the effect coefficient of the elements wasdetermined in 194 previous researches.}, keywords = {coordination,Metha-synthesis,Supply Chain in Automotive Industry}, url = {https://jitm.ut.ac.ir/article_36059.html}, eprint = {https://jitm.ut.ac.ir/article_36059_37327aba333d6ef13c39789c03463cba.pdf} } @article { author = {Mohammadi, Ali and Amiri, Yasser}, title = {A Survey on Identification & Explanation of Factors Affecting IT Innovation Adoption in Governmental Organizations Using SEM}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {195-218}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36060}, abstract = {Information Technology (IT) in the present era has affectedall aspects of organizations as a new strategy; therefore imagine anorganization without IT and keeping abreast with new technologies seemsimpossible. The current research seeks to identify factors affecting theadoption of IT innovation in governmental organizations. To this end theindices affecting IT Innovation adoption have been extracted afterreviewing theoretical background and categorized in 5 factors usingExploratory Factor Analysis (EFA). Also Confirmatory Factor Analysis(CFA) based on Structural Equation Modeling (SEM) has been used toinvestigate the relation between indices and factors. Research Findingsshow that indices like relative advantage & innovativeness, security &reliability, organizational culture, managerial support, socio-economicstatus and cooperation & coordination among organization departmentsplay an important role in IT Innovating adoption.}, keywords = {Governmental organizations,Information Technology,Innovation,IT Innovation,SEM,Technology Innovation Adoption}, url = {https://jitm.ut.ac.ir/article_36060.html}, eprint = {https://jitm.ut.ac.ir/article_36060_da25f431ee07f722f1831137507d1bf6.pdf} } @article { author = {Moradi, Masoomeh and Aghaie, Abdollah and Hosseini, Monireh}, title = {Applying Multi-Agent Intelligent System to Decision Making with Knowledge Management Approach}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {219-244}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36061}, abstract = {Todays, decision makers in the organization need toconstantly monitor changes in the environment and organization andmake necessary changes. Therefore knowledge about the environmentand organization is necessary in decision making. Knowledgemanagement is a key factor for competitive business environment andorganizations are investing heavily in creating centralized knowledgerepositories to improve business processes, promoting knowledge sharingand retaining expertise even after employees have left the organization.Corporations also tend to look for systems to assist them in knowledgemanagement with high speed and accuracy. One of the tools in this areahas proven to be effective and efficient, is intelligent agent. The study aimsto provide an infrastructure for knowledge management using intelligentagents in such that takes into consideration all aspects of knowledgemanagement and also to overcome the challenges and weaknesses ofother studies. Simulation of the proposed system in a car factory indicatesthat it is efficient and effective in supporting and improving decisionmaking.}, keywords = {Decision making,Fuzzy logic,Intelligent Agents,Knowledge Management}, url = {https://jitm.ut.ac.ir/article_36061.html}, eprint = {https://jitm.ut.ac.ir/article_36061_2b324cf8fea6e8298912d9587cd442e0.pdf} } @article { author = {Moghimi, Seyed Mohammad and Hoseinzadeh, Mashaalah}, title = {Presenting a Model for Examining the Impact of IT on Organizational Productivity based on Process- Oriented Approach}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {245-266}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36062}, abstract = {Promoting productivity is one of the goals of usinginformation technology in organizations. The purpose of this research isexamining the impact of IT on organizational productivity andrecognizing its mechanisms based on process-oriented approach. For thisend, by reviewing the literature of the subject a number of impacts of ITon organizational processes were identified. Then, through interviewswith IT experts, seven main factors were selected and presented in aconceptual model. This model was tested through a questionnaire in 148industrial companies. Data analysis shows that impact of IT onproductivity can be included in the eight major categories: Increasing ofthe Automation, Tracking, Communication, Improvement, Flexibility,Analytic, Coordination and Monitoring in organizational processes.Finally, to improve the impact of information technology onorganizational productivity, some suggestions are presented.}, keywords = {Information Technology,Processes,Process-oriented Approach,productivity}, url = {https://jitm.ut.ac.ir/article_36062.html}, eprint = {https://jitm.ut.ac.ir/article_36062_7b76d87e5753f0eefc3b0d3da8dfe8bc.pdf} } @article { author = {Niroomand, Porrandokht and Ranjbar, Mahbobeh and Aeraby, Seyed Mohamad and Hajisadeghi, Behnaz}, title = {A Framework for Business Model Design}, journal = {Journal of Information Technology Management}, volume = {5}, number = {4}, pages = {267-284}, year = {2013}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {10.22059/jitm.2013.36063}, abstract = {This research was performed to recognize the ways ofBusiness Model Designing and explaining about the use of BusinessModel in technology-oriented firms and enterprises, and leads them towands the implementation of the plans and new ideas in order to enter tolabor market or maintenance of their situation in internal and globalmarkets. The essay was considering the concept of Business Model andthe relationship with Business strategies. Then various frameworks andmethods of business model including Faber business model framework,Mapit, Idea, Visitor and dynamic framework have been analyzed. Finallywhile introducing a recommended model for designing a business model;business model functions have investigated in conceptual framework. Thecurrent research has benefited from Meta-Synthesis method forqualitative analysis of investigations. The results show that the elements:organization, technology, financial resources, services/products, market,customers and phases: identification, designing, assessment andaggregation in business model designing have high importance.Examination of relation between importance, elements and businessmodel designing phases has shown that there is a positive and significantrelation between two structures. Based on data of this research, theaverage comparison one group test has supported business modelDesigning elements for developing technology based business.}, keywords = {Analysis Factor,Business model,model design,Business strategy,meta-synthesis method}, url = {https://jitm.ut.ac.ir/article_36063.html}, eprint = {https://jitm.ut.ac.ir/article_36063_33d64c78256b20cbb0c74a9a34a53eb4.pdf} }