@article { author = {Aghazade, Hashem and Mehrnoosh, Mina and Estiri, Mehrdad}, title = {Identifying Electronic Marketing Impementation Infrastructures in Iranian Enterprises: Experts' Point of View}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {1-18}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Implementing infrastructures of e-marketing has been considered in this study. They are classified into external (related to government) and internal (related to enterprise) categories based on the factors’ level and are classified into strategic and operational categories based on the factors’ nature. 35 factors have been finalized as the basis of the questionnaire. The importance and position of the implementing infrastructures of e-marketing in Iran business environment have been questioned from marketing experts. Results show that all external and internal implementing infrastructures of e-marketing in Iran business environment are important but inappropriate}, keywords = {E-marketing,E-marketing Implementing,E-marketing Infrastructures,E-marketing Methods,E-marketing Strategies}, url = {https://jitm.ut.ac.ir/article_23999.html}, eprint = {https://jitm.ut.ac.ir/article_23999_2e14106caa1959473a410d9e1fa6efce.pdf} } @article { author = {Aghdasi, Mohammad and Zegordi, Seyed hesameddin and Eskandari, HamidReza and Malihi, Ehsan}, title = {A Model to Identify the Most Effective Business Rule in Information Systems using Rough Set Theory: Study on Loan Business Process}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {19-42}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Dynamic business environment enforces organizations to constantly update and reform their own strategic expectations. Changing the embedded business rules in information systems is vital to fulfill strategic expectation. Determining appropriate position to change business rule in information systems is regarded as a time-consuming and complex activity. Therefore, it is necessary to identify and modify effective rules to achieve the strategic expectations. In this paper, a practical model is used to identify the most effective rules in information systems. In this model, first, critical business attributes which fit to strategic expectations are taken into account. These are the attributes which their changes are more important than others in achieving the strategic expectations. To identify these attributes we utilize rough set theory. Those business rules which use critical information attribute in their structures are identified as the most effective business rules. The Proposed model helps information system developers to identify scope of effective business rules. It causes a decrease in time and cost of information system maintenance. Also it helps business analyst to focus on managing critical business attributes in order to achieve a specific goal.}, keywords = {Business Process,Business Rules,Critical Business Objects,Rough Set Theory,Strategic control,Strategic Expectations}, url = {https://jitm.ut.ac.ir/article_24000.html}, eprint = {https://jitm.ut.ac.ir/article_24000_00aca189f675e0db0f29ad5c3b724795.pdf} } @article { author = {Elahi, Sha'ban and Khadivar, Ameneh and Hasanzadeh, Alireza}, title = {Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {43-62}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Chooshing the Knowledge management strategy is affected by different organizational factors like business strategy, organizational structure, organizational culture, Information Technology strategy, human resource management, and dynamics of knowledge. It is difficult for strategists to consider all these factors in choosing appropriate KM strategy. In this research after presenting a six step methodology for KM strategy development, we designed a decision support expert system for supporting the process of knowledge management strategy development. This system has been implemented in three Iranian companies as a multi-case study. We used a questionnaire for validating the knowledge base and model base of the system. Furthermore, we compared the expert system results with the result of developing KM strategy without using expert system by analytical statistics techniques.}, keywords = {decision support system,Expert system,Knowledge Management,Knowledge Management Strategy Development}, url = {https://jitm.ut.ac.ir/article_24001.html}, eprint = {https://jitm.ut.ac.ir/article_24001_acbd6882698e62a4affc6a0f2adc344f.pdf} } @article { author = {Haghighi, Mohammad and Pahlevani Ghomi, Masomeh and Saadi, Mohammadreza}, title = {Investigating Factors Affecting Knowledge Creation in R&D Center of Petrochemical Industry}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {63-80}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Knowledge creation and innovation is recognized to be of paramount importance to the competitive advantage of organizations in modem economics. This research empirically investigates the creation of new knowledge. To analyze data, we used regression. The results indicate that intention, requisite variety, individual autonomy, project autonomy and redundancy are highly associated with successful knowledge creation in R&D centers of petrochemical industry. But fluctuation and creative chaos is not associated with knowledge creation.}, keywords = {Autonomy,Fluctuation and Creative Chaos,intention,knowledge creation,Redundancy}, url = {https://jitm.ut.ac.ir/article_24002.html}, eprint = {https://jitm.ut.ac.ir/article_24002_0e0ebbd09416fca5bbd6bbac1d553243.pdf} } @article { author = {Khodadad, Hamid and Fathi, Saeed}, title = {The Relationship between Country e-Readiness and Effectiveness of Applying Information Technology in Firms using Meta-Analysis Approach}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {81-96}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Payoffs from information technology (IT) continue to generate interest and debate both among academicians and practitioners. These have led the decision makers to confusion about IT effect on firms` financial performance; they don’t know either high or low effect is because of internal or external factors of organizational environment. The mechanism for decreasing the risks is to identify the causes. In this paper we examine one of the intermediaries affecting the IT and firms’ financial performance relationship: country e-readiness. Meta-Analysis is an experienced approaches coping with the research context. Applying this approach we examine 380 studies (from 49 research reports) of IT effect on firm-level financial performance. Based on appropriate statistical tests, we present statistical evidence about country e-readiness as a factor that discriminates different field studies in terms of the positive or negative effect of IT on financial performance. The results indicate that countries e-readiness has a positive relation with IT payoffs in past studies.}, keywords = {E-business,E-commerce,E-readiness,Financial performance,Information Technology,Meta-analysis,Productivity Paradox}, url = {https://jitm.ut.ac.ir/article_24003.html}, eprint = {https://jitm.ut.ac.ir/article_24003_cc0df29b26f6865e60de22c138e08c83.pdf} } @article { author = {Ziaeipour, Elham and Mohammadian, Ayoub and Khoshalhan, Farid and Taghizade, Alireza}, title = {Determining National E-Readiness Dimensions based on System Approach}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {97-114}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {In this paper, with studying existing e-Readiness evaluation models and their well-known drawbacks and advantages, we propose a new comprehensive classification for e-Readiness evaluation parameters. With this aim in mind; at the beginning we identify and study all popular e-Readiness evaluation parameters in international, national, industrial, organizational and individual levels, then we categorize identified parameters based on value oriented system approach and content analysis method. After that we extract importance and priority of each parameter by using Shannon’s entropy, additionally, based on field study and using statistical methods such as binominal and Friedman test, the priority of each dimention is identified.}, keywords = {Content analysis,E-readiness,Evaluation,system approach}, url = {https://jitm.ut.ac.ir/article_24004.html}, eprint = {https://jitm.ut.ac.ir/article_24004_94a4bb22aa8ed7a26bfe69d18a5dd0d8.pdf} } @article { author = {Farsijani, Hasan and Farzipour Saen, Reza and Torabi Pour, Seyed Mohammad Reza}, title = {Addressing the Role of Information Technology in Cold Chain Management Efficiency in the World Class Organizations}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {115-132}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Inadequate attention to the products having shelf life limitation leads to form a new branch of Supply Chain (SC) called Cold Chain (CC). Cold Chain Management (CCM) is referred to handle activities related to perishable products. This research investigates the role of Information Technology (IT) in improving the human resource efficiency, planning and logistic in the CC organizations. The number of 115 questionnaires related to three hypotheses has been distributed among experts and managers in charge of CC activities. The questionnaires have been analyzed through SPSS software and the results have approved hypotheses. Finally, future research suggestions have been given.}, keywords = {Information Technology,Supply Chain Management,World Class Organizations,Cold Chain Management}, url = {https://jitm.ut.ac.ir/article_24005.html}, eprint = {https://jitm.ut.ac.ir/article_24005_91d8bbd1f218b450f33fd25d3c74345c.pdf} } @article { author = {Manian, Amir and Asgharizadeh, Ezat and Dehghan Banadaki, Mohammad}, title = {Role of Knowledge Management (KM) in the New Product Development (NPD) performance of Software SMEsA survey on Software SMEs in the Yazd Province}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {133-150}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {In future, the main cause of competitive advantage for companies is successful new product development. In recent 30 years, many researches have done about efficiency of NPD process and many various models have been developed to systematize these processes. In the NPD process, great amount of organizational knowledge will be created, stored, retrieved and used. Therefore, many researchers presumed NPD as a high knowledge based process and believe knowledge management system has important role in decreasing uncertainty and increasing success of NPD. In this research, the role of knowledge management and critical success factors have been surveyed in performance of NPD process in software SMEs of Yazd province. The type of this survey is correlation and data were gathered by questionnaire for 43 companies as our society. The results indicated that three research hypotheses were confirmed. Finally, suggestions on the basis of the findings will be presented.}, keywords = {Critical Success Factors,Knowledge Management,New product development,SME,software industry}, url = {https://jitm.ut.ac.ir/article_24006.html}, eprint = {https://jitm.ut.ac.ir/article_24006_a18b749520158e13ffc76839ca415b6f.pdf} } @article { author = {Mohammadi, Ali and Sahrakar, Maryam and Yazdani, Hamid Reza}, title = {Investigating the Effects of Information Technology on the Capabilities and Performance of the Supply Chain of Dairy Companies in Fars Province: A Multiple Case Study}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {151-170}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Nowadays all organizations are somehow involved with information technology revolutions and the applicable aspects of information technology are evident in any field of supply chain, from the relationship with suppliers and producers to the relationship with the customers. In other words, the application of information technology is influential in the improvement of the supply chain. In this study, the effect of information technology tools on the capabilities and performance of the supply chain in the dairy companies of Fars province is investigated. In this research, in information technology sets of tools ,supply chain communication system (SCCS), electronic data interchange (EDI), electronic mail (Email), bar-coding, and radio frequency identification (RFID), in supply chain capabilities, four dimensions including information exchange, coordination, interfirm activity integration, and supply chain responsiveness, and in performance of supply chain, two variables of performance including marketing performance and financial performance will be examined. The results indicate that using information technology tools is effective on the capabilities and hence performance of the supply chain.}, keywords = {Information Technology,Multiple Case Study,Supply Chain,Supply Chain Capabilities,supply chain performance}, url = {https://jitm.ut.ac.ir/article_24007.html}, eprint = {https://jitm.ut.ac.ir/article_24007_d586729d343dc352a8bc2e8003007aac.pdf} } @article { author = {Moghimi, Seyyed Mohammad and Alaei Ardakani, Mostafa}, title = {Indicators to mea sare good gorernance and its role promoting e-government}, journal = {Journal of Information Technology Management}, volume = {3}, number = {8}, pages = {171-188}, year = {2011}, publisher = {Faculty of Management, University of Tehran}, issn = {2980-7972}, eissn = {2980-7972}, doi = {}, abstract = {Good governance is a term indicating the change of paradigm of state and government roles which prepares the way for equal participation for all citizens in decision making process, revealing this reality that governance belongs to public and is organized by them. On the other hand, e-government is a powerful instrument which causes the better public service, decrease of waste time, improvement of effectiveness-cost, transparency, accountability and productivity that brings about the promotion of government ability in key activities. This research aims at investigating the factors of good governance and establishing e-government affects on good governance. Research method used in article is survey. 200 questionnaires distributed between managers and experts in Yazd public organizations. To analyze data we use Spearman correlation and to prioritize the factors we use Friedman test. The results indicate that trust, establishing e-government lead to promotion of result orientation, effectiveness of roles, enhancing values, transparency, capacity and accountability as factors of good governance.}, keywords = {E-Governance,E-Government,e-service,Governance}, url = {https://jitm.ut.ac.ir/article_24008.html}, eprint = {https://jitm.ut.ac.ir/article_24008_dee6a54ba27b6b9126072dbe3ae0ec4b.pdf} }