Journal of Information Technology Management

Main Subjects = 33. %D9%85%D8%AF%DB%8C%D8%B1%DB%8C%D8%AA %D8%B1%D9%88%D8%A7%D8%A8%D8%B7 %D8%A8%D8%A7 %D9%85%D8%B4%D8%AA%D8%B1%DB%8C%D8%A7%D9%86

Investigating the Impact of Information Quality on Relationship Marketing with Mediating Role of Salespeople’ Relational Competency: Survey about Iranian ISP

Volume 10, Issue 3, 2018, Pages 61-80

10.22059/jitm.2019.284154.2373

Elmira Salari; Hamid Reza Yazdani; Abouzar Arab Sorkhi

The Impact of Business Intelligence (BI) Competence on Customer Relationship Management (CRM) Process: An Empirical Investigation of the Banking Industry

Volume 10, Issue 1, 2018, Pages 209-234

10.22059/jitm.2017.237995.2105

Ali Mortezaei; Mohamad Sadegh Sangari; Salman Nazari-Shirkouhi; Jafar Razmi

Extracting Customer Behavior Pattern in a Telecom Company Using Temporal Fuzzy Clustering and Data Mining

Volume 9, Issue 3, 2017, Pages 549-570

10.22059/jitm.2017.61437

Mohammad Fathian; Ehsan Azhdari

Investigating the effects of E-CRM's Functions on customer's E-satisfaction and E-loyalty (Case Study: Digikala Online Store)

Volume 8, Issue 4, October 2016, Pages 645-662

10.22059/jitm.2016.59943

Hashem Aghazade; Iman Ahmadi; Mohammad Mehdi Dabiran

A model of Measure Customer Knowledge Absorptive Capacity: A Food Industry Survey

Volume 6, Issue 4, February 2015, Pages 529-550

10.22059/jitm.2015.52517

Manouchehr Ansari; Mohammad Mirkazemi Mood; Hossein Rahmany Youshanlouei; Ali Ghasemi

Identifying and selecting the most appropriate social media for the development of SCRM systems

Volume 6, Issue 4, February 2015, Pages 607-628

10.22059/jitm.2015.52453

Masoud Khoshheykal; Navid Nezafati

Investigating the Indicators Affecting the Success of Modern Banking Services Strategies from the View Point of Managers and Experts of Ansar Bank

Volume 6, Issue 3, October 2014, Pages 487-504

10.22059/jitm.2014.50937

Alireza Naderi; yaser Ghasemi nezhad

Analyzing the Problems of Ayandeh Bank Branches across the Country Using Data Mining Technique

Volume 6, Issue 2, July 2014, Pages 333-350

10.22059/jitm.2014.50875

Shabnam Mohammadi; Somayeh Alizadeh

Mining customer dynamics in designing customer segmentation using data mining techniques

Volume 6, Issue 1, April 2014, Pages 1-30

10.22059/jitm.2014.50048

lham Akhondzadeh-Noughabi; Amir Albadvi; Mohammad Aghdasi

Journal of Information Technology Management

Journal Archive

Volume 16 (2024)

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