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Author = Che Mat, Che Rosmawati
Number of Articles: 1
Effect of Service Recovery towards Customer Satisfaction in Banking Industry

Volume 13, Issue 3, 2021, Pages 55-69

10.22059/jitm.2021.83113

Mohd Farid Mohamad Yazid; Mohd Fikri Ishak; Che Rosmawati Che Mat; Aeshah Mohd Ali; Zulkifli Saidun

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