Journal of Information Technology Management - Articles List

1. A Framework Determining Service Level in a B2B Environment based on ITIL Framework

Volume 5, Issue 2, Summer 2013, Pages 37-56

10.22059/jitm.2013.36527

Hasanzadeh Hasanzadeh; Mahsa Nazemi; Elahi Elahi; Zanjani Zanjani

Journal of Information Technology Management

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